Privacy Policy

1. Introduction

Whatsio ("we", "our", or "us") operates the Whatsio mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read it carefully. If you disagree with its terms, please discontinue use of the App.

2. Information We Collect

We may collect the following categories of information:

• Account information — email address and password when you register an account.
• WhatsApp session data — your WhatsApp connection session (stored securely on our servers) to enable automation features. We do not read, store, or process the content of your personal messages beyond what is necessary to execute your configured automations.
• Usage data — information about how you use the App, including feature interactions and automation rule configurations.
• Subscription data — purchase history and active plan information processed via RevenueCat and Google Play.
• Device information — device type, operating system version, and app version for support and analytics purposes.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the App and its features.
• Process transactions and manage your subscription.
• Respond to your comments, questions, and support requests.
• Send you technical notices and administrative messages.
• Monitor and analyse usage patterns to improve the App.
• Detect, prevent, and address technical issues or policy violations.

4. WhatsApp Data

Whatsio connects to WhatsApp through an official WhatsApp session on your device. We store only the session credentials required to maintain your connection. We do not sell, share, or use your WhatsApp message content for advertising or profiling purposes. Automation rules (keyword replies, broadcast messages) are executed based solely on your configuration and are not used to train AI models without your explicit consent.

5. Sharing of Information

We do not sell your personal information. We may share it with:

• Service providers — third-party vendors who assist us in operating the App (e.g. Supabase for database, RevenueCat for billing). These providers are bound by confidentiality obligations.
• Legal requirements — if required by law or to protect the rights, property, or safety of Whatsio, our users, or others.
• Business transfers — in connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us at the address below. Residual copies may remain in backups for up to 90 days.

7. Security

We implement industry-standard security measures including encryption in transit (TLS) and at rest, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

The App is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us personal information, we will delete it promptly.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Object to or restrict processing of your data.
• Data portability (where applicable).

To exercise these rights, contact us at support@whatsio.app.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last updated" date at the top of this page. Continued use of the App after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: